Frequently Asked Questions

Can I use my insurance for therapy?

We accept all PPO insurance plans as an out of network provider. We are not on any insurance panels, so we are not in-network at all. We do not accept HMO insurance plans. Please provide us with a picture of the front and back of your insurance card, date of birth, and mailing address. We can verify your benefits and tell you what the coverage will be with no obligation.

What can I expect therapy to be like?

Therapy can differ depending on what you desire and the modality of the therapist. Generally speaking, you will meet with your therapist once a week for 50-minutes. During that time you will talk about things you would like to work on and your therapist will help you reach your goals. The goal of therapy is not to find blame in parents or drudge you through your past. The purpose of therapy is to have healthy and appropriate conversation to develop understanding of ones self and use that infomration to make informed choices in your life. Making good choices leads to reduction in anxiety, depression, addiction, and many other emotional challenges.

How do I choose a therapist?

It's important to find a therapist that is a good match for you in personality and modality. Once you speak to a therapist on the phone and meet them in person, you can decide if it feels like a good fit. It is not uncommon for people to try 2-4 therapists before finding the right match. In order to do the best work, your therapist needs to be someone you trust and feel connected to. If you would like help deciding which of our therapists could be a good fit, please contact our Main Office at 310-612-2998 and one of our trained staff will assist you in finding the best fit possible.

What can I expect my involvement to be when my child is in therapy?

Therapy with a child is much more involved than with an adult individual. Typically, your child will meet their therapist for 50-minutes weekly. On occasion, parents and other family members may be invited to a "family meeting" where everyone gets to together to discuss how to improve family communication.

What is couples therapy like?

Couples therapy is a generic term for therapy with two people in a relationship. Therapy sessions typically run 50-minutes but can go as long as 2-hours depending on the intensity of the issues at hand. Couples work together with their therapist to develop and practice communication skills, methods for connection, and conflict resolution. Both parties typically come to session together, but at times an individual session with your therapist is recommended. At times, couples therapy can be positively impacted by each part of the couple participating in their own individual therapy concurrent to couples work.

Do you offer sliding scale fees (reduced fees)?

Our typical fee per session is $200 - $350. On ocassion, we can offer a sliding scale or reduced fee based on financial need. When requesting a sliding scale fee, your options of available therapists will be limited. Please ask your therapist if they accept sliding scale fees. If they do not, they will refer you to one of our therapists that does.

What is teletherapy and how does it work?

Teletherapy is a way to work with your therapist without needing to come into an office. Teletherapy is therapy conducted by video or phone. The level of service you receive is on par with face to face office visits, but you can have your sessions from the comfort of your home or office. There is no longer a need to leave work early, spend time driving to your therapist's office, finding parking, and getting back to work or home after your session. We offer teletherapy to all of our clients. Rates and fees are the same as face to face therapy.

Do you do in home therapy?

Yes! We can accommodate therapy sessions in home. Fees and rates are different than typical therapy as travel time is included in the fee.

How long does therapy usually last?

The duration of therapy depends on what your therapy goals are and how quickly you and your therapist reach those goals. For some people therapy lasts a few months. For others, it can last a few years. It is up to you to determine when you have attained the growth you are satisfied with.

Can each of my family members see a therapist in your group?

Yes! We are specially designed to accommodate coordination of care for families and couples. It is not uncommon for a mom to have a individual therapist, a dad to have an individual therapist, a child to have an individual therapist, and parents see a couples therapist or the whole unit sees a family therapist. In this case, 4-5 therapists are working with one family unit. Each therapist engages in consultation meetings to ensure we are giving the best care possible and understanding each of the family members needs independently and as a part of the whole. No other group therapy practices provide this level of service.

How does confidentiality work?

Everything you discuss with your therapist is confidential. We do not share your information with anyone and do our utmost to protect and respect your privacy. The only exceptions to this are when we encounter suicide, homicide, child abuse, or elder abuse. As mandated reporters, we are obligated by law to report on these four topics if they come up in session. If this were to happen, you would be 100% involved and notified of the actions we are required to take, so there are no surprises. There are times when confidentiality gets bent but not broken. This happens when we collaborate on cases during our group practice's case consultations. We do not disclose your identity, but may share some details of your work to get feedback and support from fellow therapists and other like professionals. Any collaboration outside of our group practice will always require your written approval.

Does being in therapy mean there is something wrong with me?

Absolutely not. Taking part in therapy is a wonderful opportunity to make significant change in your life. It is not just for people in crisis or that are experiencing a severe mental illness. Your therapist can be considered a personal trainer for your brain just as a personal trainer in the gym works with your body. The best work and personal growth comes from the process of therapy when a client is not in crisis. With crisis aside, clients can really focus on the core beliefs that get in the way of personal satisfaction which will then lead to a full and satisfying life.

What is the first session like?

The first session will be different than others to follow. There is a lot of discussion about policies and procedures, confidentiality, and important facts for clients. There will be time toward the end of session to discuss goals and collect some personal history to help your therapist conceptualize what would best help you.

What if you end up not being the right therapist for me?

Finding a therapist you can work with is a process that is sometimes similar to dating. Not all therapists will be a good fit for you based on personality, methodology, and/or fee. It is important for you to communicate your needs to your therapist so they can help you to the best of their ability. However, if it does not feel like a good fit, we highly encourage clients to end therapy and try a different therapist. There are no hard feelings at all. All therapists realize that a good fit is of utmost importance.

Why should I start therapy?

Some people start therapy because they are experiencing a crisis or a mental health issue that they cannot manage on their own. Others start therapy because they are tired of living an unsatisfying life and want to make significant change. Working with a therapist can change your life for the better no matter what your goals are.

Do you have evening and weekend appointments available?

Yes! We have therapists available 7 days a week and at all times of the day. No matter the time or day you require, we will have a therapist to help you.

Where are your offices located?

Santa Monica 2716 Ocean Park Blvd, Suite 3075, Santa Monica CA 90405 We are just west of Ocean Park Blvd and Centinela Ave. Nearest cross street is 28th Street. Manhattan Beach 1230 Rosecrans Ave, Suite 300, Manhattan Beach CA 90266 We are just east of Rosecrans Ave and Sepulveda Blvd. Nearest cross street is Village Drive. Sherman Oaks 4419 Van Nuys Blvd, Suite 305, Sherman Oaks CA 91403 We are just north of Van Nuys Blvd and Ventura Blvd. Nearest cross street is Moorpark Street

Who can I talk to if I have questions or need help selecting a therapist?

Please contact our main office at 310-612-2998 or email Someone will be available to assist you during business hours Monday through Friday.

How can I tell if I'm depressed?

When you are going through a tough time it is appropriate to feel sad, unmotivated, or down. Depression is characterized by a lack of motivation, irritability, trouble or too much sleep, low energy, trouble concentrating, or having suicidal thoughts. If you find yourself feeling like this more often than not, then seeing a therapist to have an assessment is recommended. Depression is easily treated, so don't wait. Schedule an intake call with one of our therapists today.

What languages can I have therapy in?

We have therapists that speak English, Spanish, Portuguese, Hungarian, and Serbian.

How can I tell if I've got anxiety?

Worry and concern about challenging life situations is appropriate. When you feel excessive worry, have trouble sleeping, irritability, headaches, sweating, excessive concern for safety and wellbeing, or having difficulty concentrating... More often than not, we recommend that you see a therapist to have an assessment done for Generalized Anxiety Disorder. This is easily treated, so don't wait. Contact one of our therapists to schedule an intake today.

Are you having appointments in the office or online during COVID-19?

Pacific MFT takes the health and safety of our clients and staff very seriously. Until further progress is made to manage the pandemic, all of our theraspists are only providing services via telehealth (Video, Phone, any electronic communication). In-office appointments will be available at a later time in our Manhattan Beach, Santa Monica, and Sherman Oaks offices.